Manager, Insurance Underwriting

Company Overview

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Department Overview
The Underwriting Department performs the mortality and morbidity risk assessment of insurance applications for Term Life Insurance and Critical Illness Insurance which is distributed through outbound calls and internet direct sales.

The department's goal is to ensure that Underwriting practices and decisions meet the mortality and morbidity claims experience for the specific product lines. There is also a large focus on the Customer Experience.

The department handles high volumes in a rapidly paced environment.

Job Description
Knowledge

• Expert knowledge of underwriting function; sound understanding of Company's various business operations.
• Solid awareness of current affairs and issues both corporate and external General knowledge of referral areas.
• Excellent organizational, communication and interpersonal skills. Excellent analytical skills; ability to define, research and solve problems.
• Ability to create, maintain and manage the ongoing relationships between the team and its customers, ensuring all team members are familiar with the customers and the way they conduct business.
• Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus.
• Ability to comprehend, retain and apply current technical information to daily work issues. Strong knowledge of insurance contract law and state legislative requirements.
• Expert knowledge of company plans, riders, benefits and illustrations ( and how they are marketed).
• Expert knowledge of reinsurance marketplace (including underwriting strengths and weaknesses) to work proactively with the field where reinsurance is an opportunity.
• Thorough understanding of automatic reinsurance agreements.
• Expert knowledge of medical science, technology and their impact on mortality.
• Expert knowledge of financial and other non - medical underwriting factors. Strong knowledge of product pricing.

Requirements
Experience & Education

• Post - secondary education or equivalent work experience
• Minimum 10 years underwriting experience - AALU, FALU, FLMI preferred
Job Requirements

• Manage all aspects of underwriting process
• Select and classify risk according to company philosophy and standards
• Develop initiatives for revision and update of underwriting policies and practices
• Participate in and provide a leadership resource for projects
• Provide an information resource for underwriters at all levels
• Foster environment where continuous learning and improvement is encouraged and valued
• Provide feedback on team member's performance and develop training, performance and career development plans
• Set goals and measurement criteria for attainment of goals - manage acquisition of reinsurance coverage for large cases and manage retention
• Help maintain profitable mortality experience
• Analyze and interpret medical, non - medical and financial information, make decisions within approval limits
• Determine appropriate requirements, comply with departmental procedures
• Identify and provide solutions to work related problems and issues
• Communicate with clients and collaborate with head office colleagues to provide the highest quality and service levels to customers and serve as the Team's primary contact
• Enforce the company's underwriting philosophy and guidelines and ensure that the company mortality expectations are met through quality of the Team's underwriting decisions
• Maintain positive and effective relationships with internal and external partners
• Serve as Team's liaison with other departmental units - i.e. Product, Actuarial / Senior Manager / Medical Directors / Legal

Additional Information
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Hours
37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Category

Health Care Operations and Logistics