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Telus
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Manager - Development - TELUS Health

Reference ID: HEA03485-18

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Be a part of a transformational journey with innovative talent and leading edge technologies?

Join our team

The TELUS Health - Technology Office is committed to changing the way healthcare in Canada works for you, your family, and your loved ones. What part might you play?

We collectively need to find solutions that will benefit all Canadians to meet the challenge of unsustainable rising costs, long wait times and an increasingly older population. Make no mistake, our journey to address Canada's greatest social challenge of this generation, healthcare, will be long and challenging - but the chance to have an impact on all Canadians and build a new business for TELUS will be worth it!

Here's the impact you'll make and what we'll accomplish together

As the Development Manager for the Ministry of Health and Long-Term Care (MOHLTC) - Health Network System (HNS) managed service; you will oversee the application development team, and assume day-to-day management of production support, application development and maintenance projects for the client.

You will ensure the successful delivery of Ministry project(s) from project selection through analysis and design to implementation, including responsibility for staffing, budgeting, scheduling and monitoring. As the Development Manager, you will work closely with the Senior Operations Manager, to oversee and manage a large and diverse team to ensure a high standard of HNS production development and application support to meet Ministry service level agreement (SLA) requirements for system availability and recovery. You will be instrumental in steering the technical development tools, techniques, and methods appropriate to the Ministry's projects, finding new ways to bring efficiencies to the development Continuous Integration & Continuous Delivery (CI/CD) pipeline.

Here's how
    Relationship Management:
      •Build and maintain relationships with MOHLTC management, staff and stakeholders to ensure a strong TELUS/MOHLTC business partnership with regular and open communication via the HNS governance process •Track and report actual HNS development resource utilization against budgeted Ministry contract plans
    Leadership:
      •Responsible for team development including recruiting, leading, coaching, mentoring, and developing technical team members to meet MOHLTC project requirements and delivery methodologies; effective resource management and planning •Set, manage, and measure progress against team and individual objectives •Direct incident management recovery procedures and root cause investigations •Participate as key member in the formation of the Application/Technical Roadmap & Annual Plan •Ready team for new governance process •Forecast and manage people and capital requirements •Balance workload with capacity by planning activities according to schedule and budgets •Timely processing and management of cost-driving activities, i.e. Labour, expenses, etc •Effectively manage business demands with technology risk
    Development:
      •Responsible for end-to-end software development life cycle, with accountability for delivery quality and ongoing sustainment metrics, incident and application performance •Collaborate with colleagues across TELUS Health organizations to meet your deliverables •Drive actions to closure and be able to establish and drive cross-organizational productivity •Responsible for development of technology/domain/product strategy and roadmap/s


Qualifications:


You're the missing piece of the puzzle
    •Degree in a Computer Science or an equivalent combination of education and work experience •10+ years of experience managing software development teams •3+ years of experience managing teams in an Agile, Waterfall, Iterative, and Rational Unified Process •Experience with software development life cycle (SDLC) and use of Cobol and Java programming •Experience with Claims adjudication engine, preferably using HP Nonstop technology •Using tools such as Jira, Jenkins, GitHub, Rally, HP QC, SharePoint, Confluence, etc. to perform daily tasks such as resource planning, financial forecasting, and Continuous Integration/Continuous Delivery best practices •Advanced knowledge in the application of life cycle management for systems •Must have full product/solution lifecycle experience •Release Management

Great-to-have
    •Background in Ontario MOHLTC related systems services, with advanced knowledge of Ministry business processes and supporting systems

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?



At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Posted: October 2, 2018
Closes: December 1, 2018
Email Address:
Company Info
Size:
10,000+ employees
Industry:
Technology
Telecommunications

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...