Prevent. Protect. Prevail.Join our team
We live in a fast-paced cyber-world where protecting our information has become paramount. At TELUS Security, we strive to always be steps ahead, tackling the toughest security challenges head-on with top talent and cutting edge technology. As part of a team over 230 people strong, you will be applying security disciplines across new domains of big data, cloud, wireless & wireline networks, and massive converged edge networks for both TELUS as Anchor Client and our Managed Security Solutions Practice (MSSP) customers.Here's the impact you'll make and what we'll accomplish together
As the Manager of Cyber Security Operations, you will guide the technical team responsible for the operations, fulfilment, and assurance of cyber security infrastructure, platforms, and applications critical to protecting TELUS. As a visionary leader, you will drive the strategic transformation to NextGen operations & automation in a DevOps environment.
Your work will protect TELUS.Here's how
•As an Effective Leader, you will: Qualifications:You're the missing piece of the puzzle
•Drive a high engagement high performance culture
•Provide strong support to the team members, to achieve the goals, during challenging times such as incident response, troubleshooting, degradation mitigation
•As a Subject Matter Expert, you will:
•Manage the strategic cyber security infrastructure, platforms, applications critical to protecting TELUS, including but not limited to Firewalls, Intrusion Detection & Protection System, Email Security, Web Security, DDoS prevention, wireless security, Identity and Access Management (IAM) systems, 2FA, VPN Aggregators, Certificate and Key Management, HSM, monitoring tools
•Collaborate with the Research & Development team in designing and deploying new cyber security infrastructure, platforms, and applications, and the on-going life cycle management of these
•Work closely with stakeholders to ensure Cyber Security infrastructure, platforms, and applications perform reliably and service degradations are minimized
•Partner with vendor management & vendors on Maintenance & Support (M&S) requirements and develop vendor scorecards and provide regular feedback on quality of vendor's operational support
•As a Strategist, you will:
•Proactively plan for operations and assurance needs, including NextGen tools and automation such as dynamic asset management, configuration and patch automation, fault and capacity monitoring, trouble-ticketing, and synthetic monitoring
•As a Project & Resource Manager, you will:
•Provide project coordination and management support including prioritize resourcing needs for competing projects based on business priorities and time-to-market considerations
•Plan and manage operating budget (opex) for the team
•Passionate about attracting, developing and retaining the best talent and fostering a collaborative and supportive environment
•Appreciated for your curiosity to appropriately question and challenge the status-quo resulting in driving higher business value
•Known for your collaborative spirit and ability effectively manage relationships across the organization
•Known for your sound decision making and result-driven mindset with the ability to take initiative and ownership of complex issues, concepts, and tasks through to resolution
•Acknowledged for your ability communicate complex technical matters in easy-to-understand ways
•Strong knowledge of program management and project management best practices including DevOps & Agile methodologies
•Understanding of software defined networking and system virtualization technologies such as software-defined networking (SDN) & network functions virtualization (NFV)
•Familiarity with critical infrastructure assurance policies and best practices including Change Management, Event Management, and Incident Management
•Ability to develop and maintain device health information, proactive monitoring data, and preventative maintenance plans
•Post-secondary degree in Engineering, or Computer Science, or a related discipline Great-to-haves
•Understanding of telecommunications (wireless & wireline) and Information Technology (IT)/Data Center environments
•Familiarity with scripting and automation
•Professional Security certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), SANS, etc Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.