Join our team
TELUS Digital's mission is to make life easier for millions of customers - and for our team. We build smart, customer-centric and data-driven experiences for telus.com, business.telus.com and the My Account app.
Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts. Learn about our team at http://labs.telus.com
.Here's the impact you'll make and what we'll accomplish together
As Manager - Business-to-Business (B2B) Marketing, you will be responsible for building a world-class experience for Business customers (across small, mid and enterprise) to research, learn and buy online. Working to meet the needs of our customers, stakeholders and the broader digital team, you will be tasked with leading yearly and quarterly capital planning and overseeing feature delivery, all go to market activities, product launches, and campaigns.
Reporting to the Director - B2B Digital, you will build and support a highly engaged and performing team, and act as a mentor and coach for your team to help us build a strong and enduring culture.
You will not be alone! You will team up with friendly, supportive internal partners who aspire to build the best products and have a passion for customer experience.Here's how
•Providing business context to the team, helping them set priorities and focus efforts to improve the customer experience and create value for the business
•Supporting the team through 1:1 coaching, professional development, goal setting and performance management
•Building relationships across multiple internal teams and partners to help deliver end-to-end digital user experiences for TELUS
•Establishing and maintaining regular cadence with stakeholders within digital, the rest of TELUS, and with our partner vendors to ensure alignment and drive momentum
•Monitoring adoption and engagement metrics for the website and leveraging data to drive continued enhancements Qualifications:You're the missing piece of the puzzle
•Be highly organized with a demonstrated ability to delegate, monitor and manage high volume workloads
•Ability to influence a broad spectrum of stakeholders to gain alignment on product vision and roadmap
•Ability to effectively solve problems, anticipate and assess risks, contingency plans and manage change in a complex environment
•Demonstrated ability to provide feedback and coaching to develop team members
•Comfortable building financial models and presenting business cases What YOU can expect from US:
We aspire to build the best products. We're always a work in progress and looking for people to join us and help digitize the telecommunications. Check out https://labs.telus.com/blog
to see how we solve challenging problems for millions of customers with innovative tools.
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you
create future friendly ® possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Posted: August 12, 2018
Closes: September 17, 2018