Overview

Job Skills / Requirements

Site Description: Mackenzie Health's two hospitals - Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital - each have a full-service emergency department, core services and specialized services to provide you with the care you need. Our Woman and Child, Inpatient Mental Health and Inpatient Integrated Stroke programs are available to the community at Cortellucci Vaughan Hospital. An extensive range of outpatient clinics, chronic kidney disease care, complex continuing care and rehabilitation are available at Mackenzie Richmond Hill Hospital.

Position Details:

Position: Full-Time Security Guard - Triage

Site: Mackenzie Health

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: Rotating Continental (0700 - 1900 / 1900 - 0700)

Payrate: $ 19.10/hour

Internal Posting Date: May 1, 2026

Internal Closing Date: May 7, 2026

External Closing Date: May 8, 2026

Key responsibilities:
• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards
Prerequisites:
• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Must be authorized to legally work in Canada
Why choose Paladin?
• Free Uniforms
• Additional perks
• "Your paycheck, on your schedule-daily pay offered"

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid Ontario Security License
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
COVID Double Vaccinated

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, 3rd Shift, Weekends.

Relocation is not required and travel is not required

Number of Openings for this position: 2