Learning Manager, Tax

Posted 21 hours ago

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Job Details

Full Time

Location

Toronto, ON

Job Description

Overview
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

We are seeking a dynamic and innovative learning professional to join the Business Transformation Office for Tax & Legal within our Ignition practice. The Learning M anager will be responsible for designing, developing, and implementing, engaging , user-friendly learning experiences that enable individuals to confidently adopt and use digital tools . This role blends instructional design expertise with a strong understanding of technology to drive effective learning strategies and resources. Working closely with Product Delivery and our Learning & Development teams, the Learning Manager ensure training solutions align with strategic priorities and user needs .

What you will do
Learning Strategy Development

Lead the creation and implementation of a robust learning program to successfully introduce tax practitioners to new and existing digital tools . Design training frameworks that combine digital tools with practical applications in tax compliance and advisory services

Ensure all training initiatives support digital tools adoption targets and are aligned with the overall Learning & Development strategy , industry trends, and practitioner needs

Support change management activities by executing on the training strategy

Creative Learning Solutions

Identify innovative and impactful ways to deliver training content, including gamification, role-based simulations, e-learning modules, interactive workshops, and hybrid learning techniques

Incorporate storytelling and scenario-building to create relatable situations for tax practitioners, emphasizing how digital tools solve real-world challenges in tax compliance and advisory

Digital Tool Integration

Partner with Product Delivery and subject matter experts to fully understand the digital tools and their functionality

Translate tool functionalities into user-friendly materials, ensuring easy comprehension and application

Content Development

Create, curate, and customize training content, including guides, videos, tutorials, and case studies, targeted at practitioners at various levels of experience

Introduce modular content delivery methods to allow for flexible, on-demand learning pathways

Stakeholder Collaboration

Work closely with the Tax Learning & Development team, T ax practice leaders, technical advisory teams, and tool development teams to ensure alignment of training objectives with the needs of the practice

Solicit feedback from practitioners and stakeholders to continuously improve training programs

Performance Tracking and Reporting

Monitor practitioner progress and engagement with training programs using relevant tools and data analytics

Regularly evaluate training effectiveness using key performance indicators, such as adoption rates, user feedback, knowledge retention, and real-world application

What you bring to the role

Bachelor's degree in a relevant discipline ( e. g. Tax , Education, Instructional Design or Technology )

5 + years of experience in learning design or digital enablement roles, ideally within a professional or technology-driven environment

Strong knowledge of instructional design principles and how this can be applied to the use of digital tools

Experience with digital learning platforms, tools, and instructional design software

Demonstrated ability to effectively manage diverse stakeholder groups, resolving challenges with tact and professionalism

Experience with industry leading Tax tools ( iFirm TaxPrep , Tax research tools, DataSnipper , Alteryx) is an asset

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.

About KPMG

KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and 7,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world. KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et 7 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.