Permanent Reference code
:112841 Primary Location:
Toronto, Ontario, Canada All Available Locations:
Toronto, ON Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
Are you interested in a career in customer service? Looking to gain more professional experience? Look at the opportunity below! The Business Operations group is seeking a Client Experience Professional for one of our downtown office locations.What will your typical day look like?
- Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
The Client Experience Professional is responsible for working with the Business Operations Manager, Workflow Coordinator, Receptionist, and various service delivery teams to oversee, maintain and ensure the smooth and efficient day to day operations of Deloitte's offices. This role performs general clerical duties and tasks requiring attention to detail, accuracy, and precision. Duties are performed in accordance with established office routines and operations.
The individual is expected to have knowledge of a general office environment, typical office practices and procedures prior to entering position. Practical knowledge is required for delivering excellent office support services including floor support and general upkeep, providing excellent customer service, providing coverage for the office's mailroom, and facilities services.About the team
The members of the Business Operations team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, concierge, delivery and distribution, reception, records, hoteling resource management and facilities management. The Business Operations role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization.Enough about us, let's talk about you
You are someone with:
• 1-2 years of work experience in customer service, event services, hospitality, or a facilities environment is an asset
• Intermediate level knowledge of Microsoft Word, Excel, and Outlook
• Client service mindset, strong commitment to customer service and continuous improvement.
• Demonstrate a client service mindset with a strong commitment to customer service and continuous improvement.
• Possess the ability to organize workload with a high attention to service excellence and detail.
• Excellent professional verbal and written communication skills
• Has the ability to communicate clearly and professionally with all levels of staff and guests.
• You are a strong multi-tasker that displays team spirit and resilience in being flexible with daily demands.
• You are self-driven with a proactive nature and a problem-solving mindset.
• Ability to multi-task and displays a team spirit and resilience in being flexible with daily demands.
• Able to lift 30 lbs.
Deloitte is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation will be addressed confidentially.
We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at email@example.com
if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment:
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