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Telus

Intermediate Digital Analytics Implementation Prime, Brand Experience - TELUS Digital

Location
Toronto, ON
Details
Full Time
6 days ago

Create awesome experiences for our customers.

Join our team

We're a customer-driven and product-minded team within TELUS, responsible for our company's digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital's mission is to make life easier for millions of customers - and for our team. We build smart, customer-centric and data-driven experiences for telus.com, TELUS.com/business and the My TELUS app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

Learn more about our team at telus.com/digital

Here's the impact you'll make and what we'll accomplish together

You are an experienced Digital Analytics Developer who has experience aligning data structures across multiple reporting suites (online, mobile web, mobile app, wearables, etc). In this role, you will be responsible to support a team with our analytics stack of tools such as Adobe Marketing Cloud (Dynamic Tag Manager, Adobe Analytics, Target, Audience Manager, Campaign), Ensighten, DOMO and ClickTale.

This position is accountable for implementation, continued integration and knowledge transfer of the Adobe product suite, specifically Adobe Analytics, across telus.com/About, telus.com/Social-Impact, and telus.com/Wise.

Here's how
    •Ensuring that data flows efficiently from the website, into our Adobe Analytics report suite
    •Support the development and training of internal processes and documentation governing all aspects of Adobe analytics tagging, implementation, QA and reporting, including continuous improvement of these processes.
    •Conduct regular audits of digital insights implementation identifying recommendations to improve data structure and reporting
    •Work closely in squads to build valuable data that drives our insights and reporting on campaigns, initiatives, and personalization efforts
    •Communicate findings and recommendations in a professional, clear, and actionable manner, articulating next steps and recommendations to various audiences including executive level.
    •Manage quality assurance of all Adobe Analytics implementations and provide recommendations for the creation of insightful, best-in-class digital channels reports and dashboards, and alignment with service level agreements with lines of business, partners and the overall Digital Channels team.


Qualifications:


You're the missing piece of the puzzle
    •University degree in Computer Science (preferred) or any technical field
    •At least 2-3 years of experience in implementing analytics on high traffic websites
    •Understanding of database structures, tables & basic SQL statements
    •Web development experience including knowledge of JavaScript (or any of its flavours)
    •Ability to work independently as well as a contributing member of the team

Great-to-haves
    •Experience with agile, iterative, lean product life cycles
    •At least 2-3 years of experience in implementing and using Adobe Launch or DTM to ingest data into Adobe Analytics

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
Category
Information Technology