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Inside Sales Representative - Customer Owned Materials

Hamilton, ON
Full Time
4 days ago
  • Develop product and operational knowledge of Samuel, Son & Co., Limited.
  • Train with our sales team and attend all job related training sessions.
  • Develop knowledge of all applicable Samuel facilities.
  • Provide back-up coverage for the other Inside Sales Representatives.
  • Maintain ongoing contact with customers and promote exemplary customer service.
  • Work with our Technical Service team to register parts for newly received business.
  • Enter and track all open orders.
  • Develop a strong understanding of automotive grade metals.
  • Develop an understanding of the costing / quoting breakdown.
  • Build trust and relationships with new and existing customers.
  • Manage account activity and status.
  • Inventory Management of finished goods and master coil.
  • Work with various departments to ensure timely execution and delivery.
  • Provide solutions to customer inquiries.
  • Develop strong relationships internally and externally.
  • Initiate a sales career development plan.

  • Post-secondary education, preferably in Marketing & Sales or Business Administration.
  • Desire to learn and takeinitiative.
  • Excellent customer service skills.
  • Able to work independently or in a team environment.
  • Outstanding organizational, interpersonal and communication skills.
  • Strong attention to detail.
  • Able to work under time constraints and adapt to change.
  • Demonstrated proficiency with MS Office applications.
  • Automotive Metals experience is an asset.
  • AS400 experience is also an asset.