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Paladin Security

Ininew Patient Services - KHSC

Kingston, ON
Full Time
2 days ago
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements

Date: March 30th, 2021

Re: Job Posting

Position: Security Guard

Site: Ininew Patient Services (KHSC)

City: Kingston, Ontario K7L 5G2

Status: (1) Full Time

Hours: 2000 - 0800hrs, continental rotation. rate,

Pay Rate: $18.71/hour

  • Patrol assigned area/floors on foot to ensure personal, patient, building, and equipment security
  • Patrol facility providing a multitude of protective duties
  • Maintain surveillance of facility and persons
  • Watch for and report irregularities by completing incident reports, such as security breaches, facility and safety hazards, and emergency situations; contact emergency responders, such as police, fire, and/or ambulance personnel, as required
  • Utilize site radios and computer applications for communicating / reporting site activities and incidents
  • Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required
  • Offer support to any person in need such as providing good customer service when providing a security presence, such as providing direction on site, responding to emergency situations and any First Aid situations
  • Assist in the control of unruly patients and visitors
  • Perform miscellaneous job-related duties as assigned

  • Successfully conduct security patrols of buildings without direct supervision
  • Remain calm and effectively perform in emergency situations
  • Write comprehensive reports and maintain proper records using effective communication skills
  • Able to detect problems and report information to appropriate personnel
  • Basic knowledge of security procedures, handling possible violent behaviours, and non- defensive communication.
  • Able to follow, and enforce safety codes, hospital regulations, and procedures.
  • Strong interpersonal skills, flexibility, and customer service orientation
  • Able to handle private and confidential information with a high amount of discretion
  • Present a professional image to the public
  • Adhere to our Code of Ethics in performing job requirements
  • Able to understand and follow specific instructions and procedures
  • Moderate physical activity including standing and/or walking for extended periods of time

  • Excellent verbal and written English communication skills.
  • Demonstrates superior customer service skills and able to work independently
  • Flexibility to work a variety of shifts (afternoons/nights/weekends).
  • Minimum of a High School Diploma.
  • Must be 18 years old and meet all other minimum requirements and MUST possess a Security Guard Licence in Ontario.
  • Management of Aggressive Behaviour, Use of Force and First Aid/CPR Level C would be considered a definite asset
  • Previous customer service related experience would be an asset
  • Previous security experience would be considered a definite asset
  • Candidates that possess a completion of Police Foundation/Law & Security diploma will be given priority
  • Experience in Viewing and Reviewing CCTV
  • Experience in Microsoft Word, Excel and Reporting programs like Tracktix, would be an asset
  • Security Experience in a Healthcare Environment
  • Experience in Customer Service

  • Extensive Paid Industry Training
  • Employer Paid Benefits
  • Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
  1. Immunization Record
  2. A Valid Ontario Security Guard License
  3. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
  1. Management of Aggressive Behavior
  2. Use of Force
  3. Baton Training
  4. Report Writing
  5. Additional courses as assigned

Upon hire successful applicants will be required to complete the following Paladin online courses:

  1. Successful completion of Paladin's online Customer Service
  2. Successful completion of Paladin's online Patrol Procedures
  3. Successful completion of Paladin's online Diversity Awareness
  4. Successful completion of Paladin's online Finding The OHS Manual
  5. Successful completion of Paladin's online Paladin OHS Orientation
  6. Successful completion of Paladin's online Mental Health Awareness
  7. Successful completion of Paladin's online Workplace Respect
  8. Successful completion of Paladin's online Slips, Trips and Falls
  9. Additional courses as assigned

All interested personnel must apply through the Employee Portal by simply following these steps:


Click on Employee Portal

Enter username and password

Click on Employee Services

Scroll down to Promotions From Within

Click on Career Advancement Opportunities Click on Ontario, then Ottawa Select the job posting Click Apply Now and submit your application

Should you have any questions on this process, kindly contact the People and Culture Department at .

Certification Requirements (Any)
Valid Ontario Security License

Additional Information / Benefits
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This job reports to the CSM

This is a Full-Time position

Number of Openings for this position: 1

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Law Enforcement and Security