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Global License Management Operations and Finance Management, Sr. Mgr., Deloitte Global Technology

Posted 3 days ago

Job Details



Job Description

Job Type:Permanent
Work Model:
Reference code:
Primary Location:
Toronto, ON
All Available Locations:
Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

What will your typical day look like?

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Global License Operations and Finance Management Senior Manager will:

  • Lead a team of GLM professionals in the activation and administration of core online SaaS products from Microsoft, Salesforce, Adobe, and others for the Deloitte member firms
  • Develop and manage of a comprehensive budget for the global software and cloud service vendors consumed by and managed by Deloitte Technology
  • Oversee the invoice management, approvals, and mitigation effort with Deloitte businesses, global finance, and DT teams related to software vendors
  • Provide VMO and DT leadership through guidance, report analysis, and counsel to the senior leaders around strategic financial decisions involving software cost modeling and investment as well as seamless support related to ongoing vendor cost management
  • Act as an advisor to the DT VMO-GLM Director in planning and directing administrative, financial, and operational activities for the VMO Service to member firms
  • Represent the DT VMO-GLM Director in relevant meetings, discussions, and conference calls
  • Promote effective teamwork and manage the resolution of interpersonal issues
  • Create and deliver dashboards, reports, and analysis to member firms and businesses on consumption of vendor software platforms
  • Engage with Procurement, VMO, DT product owners with new software vendors and internal cost model allocations from creation to DT Executive acceptance
  • Support DT VMO-SAM Tools including ServiceNow SAM Pro and GLM Software Request tool in the overall software asset lifecycle
  • Translate the implications of emerging technologies and new software into the overall financial plans of Deloitte Technology

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Enough about us, let's talk about you

Do you possess the following?

  • Minimum of 10 years of IT operations management experience in multiple business, financial, and technical processes
  • Expert problem solver adept at finding simple answers to complex questions and using knowledge gained through prior experience, education, training to resolve issues and remove project barriers
  • Requires leadership experience in managing large cross-functional teams that may not directly report to them and the flexibility to frequently influence people at a variety of levels internally and externally
  • A strong project leader, people manager and solution provider who has a high attention to detail and is action oriented
  • Strategic, creative thinker with good business judgment who can generate possible solutions and options to achieve business goals
  • Strong communicator and good listener, with ability to craft clear and effective messages both orally and in writing
  • Proven financial reporting and budget & forecasting management experience and ability to apply to operationalization of global software contracts
  • High proficiency in Microsoft Word, PowerPoint, Excel, Power BI Analytics, and SAP ERP systems
  • Bachelor's degree or equivalent work experience
  • Working knowledge of various licensing models, vendor maintenance programs, cloud computing solutions and IT Asset Management (ITAM) standards
  • Understanding of Deloitte Technology and global business structure and operation is desired

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Job Segment: Cloud, Operations Manager, Developer, Manager, Equity, Technology, Operations, Management, Finance

About Deloitte

Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services. Deloitte LLP, an Ontario limited liability partnership, is the Canadian member firm of Deloitte Touche Tohmatsu Limited. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte, l'un des cabinets de services professionnels les plus importants au Canada, offre des services dans les domaines de la certification, de la fiscalité, de la consultation et des conseils financiers. Deloitte S.E.N.C.R.L./s.r.l., société à responsabilité limitée constituée en vertu des lois de l’Ontario, est le cabinet membre canadien de Deloitte Touche Tohmatsu Limited. Deloitte désigne une ou plusieurs entités parmi Deloitte Touche Tohmatsu Limited, société fermée à responsabilité limitée par garanties du Royaume-Uni, ainsi que son réseau de cabinets membres dont chacun constitue une entité juridique distincte et indépendante. Pour obtenir une description détaillée de la structure juridique de Deloitte Touche Tohmatsu Limited et de ses sociétés membres, voir


Management and Consulting

Company Size

5001-10,000 employees

Application closing date is 2024-09-13

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