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General Manager - THPS, Public Sector

Toronto, ON
Full Time
7 days ago
Position Overview:

As part of TELUS Health's Public Sector team, this role is accountable for fulling the responsibilities of the Program Director role for one of our large Public Sector clients. This includes oversight of TELUS' governance; delivery and operations services; compliance to contractual obligations and overall financial results within a $120M fiscal envelope. The role also serves as the senior Account Executive for another large Public Sector client. As part of this mandate the successful candidate will be the central point of accountability for this client and will support TELUS' interests at the executive level. Additionally, the successful candidate will exhibit their solid Health Benefits and Drug Claims experience in support of business development in the public sector space.

The role requires a seasoned leader with experience leading within a public sector program governance context with executive public sector stakeholders. Candidates should be self-directed and with experience leading large public sector programs leveraging an internal matrix organization. The successful candidate must have an understanding of pharmacy benefits management solutions, SDLC lifecycle and strong financial acumen.

    •Represent TELUS at all stages of provision of deliverables and services •Provide executive leadership and strategic planning support for all aspects of public sector policy (specific emphasis on national pharmacare and public sector drug programs) •Overall accountability for the delivery of Services, including: operations, application development application support and maintenance, implementation, and management of all program activities •Participate in strategic and financial planning initiatives with overall accountability of financial performance and risk mitigation strategies •Act as the senior escalation for all program-related activities •Overall contractual oversight & key point of contact for Legal and Operational teams. •Represent TELUS at industry events/meetings on public sector policy and pharmacy benefits management •Accountability for large, multi-year managed services contracts & program budgets (50M+) •Lead/participate in business development opportunities in order to support the growth of the business •Manage successful senior leadership relationships (client, industry and/or within TELUS) •Key contributor for reviewing and participating in RFPs


Required Skills & Abilities:
    •Demonstrated ability to provide leadership of large, public sector programs •Sufficient seniority/experience to be able to anticipate program risks + coach the team in the development of strategies to address root causes •Proven financial management skills (budget planning, P&L management, etc) •Exceptional project management skills •Ability to develop business opportunities and drive contract growth & profitability •Ability to meet & exceed customer satisfaction objectives •Ability to work autonomously, keeping TELUS internal executives informed/up to date, reaching out for support as needed •Understanding of the pharmacy benefit management industry, stakeholder, competitive landscape and market trends
Required Experience:
    •15+ years of leadership experience in the pharmacy benefits management industry •Previous Large Complex Deal and/or Program Leadership experience in Canadian public sector healthcare •Previous public sector senior governance experience including public sector contracts
Note: Candidate required to pass a Government of Ontario Security Clearance check

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Health Care