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Flex Team Assistant, Virtual

Ottawa, ON
Full Time
2 days ago

Line of Service

Internal Firm Services


Not Applicable


IFS - Administration

Management Level


Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management. You'll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management.

Important Points to Consider

  • Please note this is a 1 year full-time contract opportunity
  • Please note that this isn't an entirely virtual role. Candidates must be able to work from the local office at least 1 day each week once offices reopen. In office days may change or increase periodically at the discretion of your Manager based on business needs
  • This role has the option of being based out of our Ottawa office

  • What you'll create and do

    At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
  • Team Support - Provide short and long term support by covering stakeholders as required and determined by the Admin Manager
  • Business Support - E mail, calendar & travel management, meeting arrangements, organize small events and liaise with Meeting and Event Services (MES) for larger events
  • Financial Support - Expenses, invoices and Salesforce
  • Records & Document Support - New client set up, document management; collaborate with DPS/WordPro and the Acceleration Centre. Coordination of PremierOffice requests as required. Utilization of DocsOnline 
  • Support with social media tools, research, Vantage registration, IT support, minor project management, support with timesheets
  • Backup for other Administrative Assistants and Team Assistant team members and contribute to other teaming activities (national or regional)
  • Assistance with other firm and business projects, initiatives or general administrative duties
  • Provide support for and assist with adoption of changes to firm technology, procedures and policy
  • Maintain professional, digital and technical knowledge through the use of  firm tools, attending training sessions & establishing personal networks

  • What you'll bring to this role

  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
  • A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
  • Relevant experience in customer service, administration or applicable transferable skills
  • Previous experience working in a partnership or professional services firm is an asset
  • You have a passion for customer service and a flair for administration. Maybe you've come from a completely different career path, but the skills you bring to the table will work wonders in this support role
  • Extensive technical knowledge and proficiency in Google Mail, Google Calendar, Google Hangouts, Lotus Notes, WebEx, iPhone, iPad and social media tools, i.e., LinkedIn etc
  • Must be able to demonstrate intermediate proficiency levels in Google Applications (Docs, Sheets, Slides), and MS Office Suite (Word, Excel, PowerPoint)
  • Confidence in ability to work in a highly technical and ever changing work environment. Engaging in the promotion & adoption of digital tools and strategies
  • Strong client service focus. Commitment to delivering high quality service to both external and internal clients, displaying an image of professionalism, discretion, integrity and tact
  • Ability to work well both independently and in a team environment by creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance 
  • Excellent judgement and strong problem solving skills, including a proactive approach to working with staff and clients at all levels while demonstrating flexibility
  • Exceptional organizational skills and ability to prioritize multiple responsibilities.
  • Effective listening skills; excellent oral and written communication skills (including strong spelling, editing, proofreading, punctuation and grammar skills)
  • Adaptable and able to work within tight deadlines, demonstrating flexibility
  • Bilingual proficiency in French and English is considered an asset

  • Why you'll love working for PwC 

    At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit:

    See how you can create your future at PwC

    Applying at PwC

    At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application interview process click here:

    We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers:  

    (if blank, degree and/or field of study not specified)
    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

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    Desired Languages
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    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?


    Government Clearance Required?


    Job Posting End Date

    April 4, 2021

    PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

    Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.

    PwC s'engage à bâtir une équipe diversifiée et représentative des collectivités qu'il sert. Nous invitons toutes les personnes qualifiées, sans égard à leur appartenance ethnique, leur race, leur religion, leur sexe, leur orientation sexuelle, leur identité sexuelle, leur statut d'autochtone, leur âge, leur handicap ou leurs besoins en matière d'adaptation du milieu de travail, à présenter leur candidature, qu'il nous fera plaisir d'examiner.

    Chaque jour, nous voyons des personnes participer à l'essor des entreprises. Ce n'est pas seulement une question de compétences. Si votre expérience se rapproche de ce que nous recherchons, n'hésitez pas à postuler. Nous sommes conscients que l'expérience peut prendre diverses formes et que des équipes de passionnés peuvent réinventer le possible. Créez votre avenir chez PwC.