Endpoint Operations Technician

Posted 12 days ago

Job Details

Full Time

Location

Job Description

Seeking an Endpoint Operations Technician who will be responsible for operating and supporting our Azure AVD and Microsoft Intune environment and the end users for our company's physical endpoints (laptops, etc.) and virtual solutions. This role involves collaborating with the Desktop Engineering team to achieve project goals and offering daily end user escalation support to users worldwide. It includes working closely with Security and Compliance teams to validate new application requests and maintenance tasks. Key responsibilities include creating essential technical documentation, Standard Operating Procedures (SOPs), and end user-facing runbooks for all assigned projects and maintenance tasks, serving as a reference for both technical and end user audiences

About Great Canadian Gaming Corp.

Great Canadian is a leading gaming, entertainment and hospitality company in Canada. With 28 gaming properties across Ontario, British Columbia, Nova Scotia, New Brunswick and Washington State, Great Canadian's facilities include interactive gaming, thrilling horse racing, a variety of dining amenities, show theatres and hotels. Working closely alongside crown and industry partners, Great Canadian is driven to provide outstanding service to guests, rewarding opportunities for team members and superior value to shareholders. Fundamental to the company’s culture is its commitment to social responsibility. “PROUD of our people, our business, our community” is Great Canadian’s brand that unifies the company’s community, volunteering and social responsibility efforts. Under the PROUD program, Great Canadian annually invests over $2.5 million in our communities, and in 2017, over 1,900 charitable organizations were supported by Great Canadian. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education and social services.