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BMO

Employee Relations Consultant

BMO
Location
Toronto, ON
Details
Full Time
2 days ago
Address:
100 King Street West

Job Family Group:

Human Resources

Provides expert employee relations advice and governance to ensure that employee relations policies, practices and strategies support the business strategies and meet regulatory/legal requirements. Ensures that initiatives and HR solutions (programs and processes) are consistently and effectively implemented across the business groups. Supports various employee relations programs & initiatives managed internally and with vendors, including work related to acquisitions, divestitures, employment transitions, separation agreements, and outsourcing.

Advice & Counsel
  • In an advisory capacity, provides governance for employee relations matters by advocating for fair and equitable treatment of employees while ensuring that employee relations practices and strategies are balanced against the need of the business/group and enterprise strategies; it has the dual challenge to protect the legal and legislative rights of both employees and the organization.
  • Provides expert employee relations advice, interpretation and governance to ensure that employee relations policies, practices and strategies support the business group strategies, meet regulatory/legal requirements and recommended resolutions are fair, equitable and mitigate risk. Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues.
  • Ensures HR solutions are consistently and effectively implemented across the business groups. Develops employee relations solutions and make recommendations based on legislated requirements, understanding of the business strategy and stakeholder needs.
  • Breaks down strategic problems, and leverages data to provide employee relations insights (including employee transitions) and recommendations.
  • Provides support for severance and reductions in force (e.g., consulting with businesses, severance packages, calculations & communication with impacted employees/managers).
  • Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks.
  • Investigates employee complaints within area of expertise, provide solutions for early resolution while practicing sound case management oversight.
  • Supports various employee relations programs & initiatives managed internally and with vendors (including acquisitions, divestitures, employment transitions, separation agreements, and outsourcing).
  • Educates and builds capability of managers on all aspects of Employee Relations including relevant HR policies, procedures and practices, legislation and regulations, as well as amplifying training and learning opportunities.


Operations & Governance
  • ER Consulting advisory channel support employees, managers and partners across Canada through telephone calls initiated to the Human Resources Centre 1-800 line.
  • Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks.
  • Provides input into the planning & implementation of operational programs and executes within required service level agreements and standards
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Manage case requirements for supporting severance and reductions in force (e.g., consulting with businesses, providing severance packages, responding to impacted employees/managers).
  • Builds effective relationships with internal/external stakeholders & ensures alignment between stakeholders.
  • May act as the point person for key internal or external relationships (third parties, COE, vendors, etc.)
  • Regular and ongoing utilization of technology platforms for case management for each new case opened enabling regular and ongoing accuracy in reporting, metrics and insights/trends.
  • Monitor and track any case management themes that results in insights to support operating model efficiencies or key risk indicators.
  • Monitors and tracks relevant program performance, and addresses any issues


Qualifications:
  • Ideally 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Law degree preferred, not required
  • Appropriate HR designation preferred.
  • Bilingualism is an asset.
  • Technical proficiency gained through education and/or business experience.
  • Relationship management skills - in-depth
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem-solving skills - In-depth
  • Dispute resolution skills - in-depth
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.


We're here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Category
Human Resources