You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
Scotiabank

Director, IPB Value Proposition

Location
Toronto, ON
Details
Full Time
4 days ago
Requisition ID: 152774

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
The Director, Value Proposition International Private Banking is responsible for the strategic development of the Private Banking, providing clients with a compelling on segment/strategy value proposition, helping teams deliver a superior client experience and establishing/executing aggressive growth plans. Private Banking is at the centre of our vision for client relationship management both onshore and offshore. The Director will help develop our value proposition across multiple markets as we build our capabilities. The role requires dynamic leadership, intellectual curiosity and an entrepreneurial mindset.
The primary purpose of the position is to increase market share and profitability of private banking across the IWM footprint through the development, implementation and refinement of our value proposition. A solid value proposition (segmentation, value offer, operating model and delivery model) will help achieve profitable growth in the client base, increased consolidation of client assets, maximize cross-sell opportunities, improved client retention and satisfaction.

Accountabilities
• Leads and drives a performance driven and client centric culture throughout the Value Proposition Team to develop, monitor and refine the International Private Banking Value Proposition across our onshore and offshore markets.
Design and management of IWM Value Proposition
• Design of the IPB Value proposition (principles and articulations across segments)
• Manage an active customer insight research agenda (to understand the customer view) for onshore and offshore needs. Ensure the agenda includes a regular feedback loop
P & L Management
• Contributes to the multi-year business growth of IPB (through the annual planning cycle), retention and client satisfaction goals for the unit
• Develop multi-year plan for the implementation of the IPB value proposition based on client segmentation data, market/economic conditions, IWM objectives and competitive positioning, and translate these into meaningful and actionable objectives for IPB business units in the countries.
Contributing to a results-based reward and recognition strategies and programs, motivate staff to achieve their personal objectives and contribute to their colleagues' objectives, in all areas of the business.
Sales and Strategy Support
• Orchestration of appropriate and robust value proposition including setting objectives, developing business plans, regular assessments against minimum targets and standards, performance appraisals against existing value offer, delivery model and operating model, etc.
Work closely with and developing strong relationships with all relevant partners, including International Investment Advisory (IIA), Jarislowsky Fraser (JF), International Wealth Structuring (IWS) and International Corporate and Commercial Banking (ICCB), Affluent team (IB Retail) and IB Marketing.
• Continually analyze new market trends, develop thorough understanding of the needs of affluent clientele, the competition, and regulatory and compliance environments and changes.
Talent Management
• Creates an environment in which his/her team maintains effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.

Leadership and Governance

• Ensures superior quality client service, ensure a smooth and efficient operational routine is in place, and ensure that daily and periodic management controls are effective.
• Performs reviews of all new business; including deposit and lending providing authorization as required.
• Adheres to Bank and Branch security procedures with respect to assigned authorities and responsibilities. Review client complaints to determine what, if any, compliance issues/trends are in evidence.
• Familiar with Know Your Customer (KYC) and AML/ATF policies
• Ensures familiarity with all relevant AML/ATF Regulations which impact the business.
• Reviewing customer transactions and activity according to established policies and procedures through the daily review of the AML Reports
• Submitting required AML/ATF reports such as Unusual Transaction Reports (UTRs)
• Assisting in obtaining additional information from customers on SARs, UTRs, KYC, etc, as required
• Ensuring that training on AML/ATF matters is provided within established policies and procedures
• Participate in other assignments and or projects as required.
IWM Strategy and adoption
  • Participate and contribute with IWM Management to drive multiyear strategy adoption for Scotiabank's offshore client offering
  • Contribute to management of incentive frameworks (compensation, recognition and total rewards)
  • Actively manage a thorough understanding of client segments including HNW (entrepreneurs, professionals, multi-generational wealth) and UHNW
  • Track and the evolution of PB segment value proposition the competition offers in key markets.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Compliance, Relationship Manager, Law, Investment Banking, Retail Sales, Legal, Customer Service, Finance, Retail
Category
Banking, Finance and Insurance Management and Executive