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Great Canadian Gaming Corp.

Director, Entertainment

Toronto, ON
Full Time
2 days ago

Position Summary:

Reporting to the Vice President of Hospitality Operations, this position is responsible for the overall management and profitability of entertainment offerings at Casino Woodbine, Pickering Casino Resort, Great Blue Heron Casino and Hotel and Casino Ajax while providing support to other Great Canadian Gaming properties in Ontario. The ideal candidate must be highly collaborative, display exceptional communication, interpersonal and analytical skills. The position contributes to a safe and welcoming work environment for all team members, guests, and contractors. The candidate will create a working environment that fosters collaboration, respect, and trust. Additionally, adherence to all policies and procedures, laws and statutes is required. Above all else, must embrace and be aligned with One Toronto Gaming's culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities:
    •Develop, direct, and implement the entertainment strategic plan •Develop and manage the entertainment department budget for the four properties in the Greater GTA •Entertainment Buying (Direct/Non-Direct with Agents) & Contract Negotiations •Develop strategic partnerships with vendors and performers •Technical Requirements of Specials Events and Live Entertainment •Ticketing & Sales Strategies •Planning & Production of Special Events •Coordinate with Marketing Team on advertising, event promotion and membership activation •Coordinate with operations on scheduling and hospitality requirements •In consort with the internal Legal department, review performance riders; negotiate and implement •Pre and Post Analysis/Reporting; analyze performances based on comparisons to pro forma established for each event •Responsible for purchasing or renting production equipment as required •Liaises with Tour Managers to ensure compliance with artists rider's and fulfill any additional approved requirements •Meets and greets performers, Tour Managers and traveling company upon arrival •Monitors and controls all associated costs •Responds to and resolves issues as escalated •Remain current with entertainment, special events, and music industry developments •Promote gaming properties and entertainment offerings •Collaborates with counterparts in other GCG operations where entertainment is provided •Recognizes the importance of fostering a culture that drives employee engagement •Delivers memorable entertainment experiences to internal and external guests •Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors, and regulators •Ensures compliance with licensing laws, health and safety and other statutory regulations •Participate in the hiring and ongoing performance management of Entertainment team members •Performs other duties as assigned or directed

Education and Qualification Requirements:
    Embraces the One Toronto Gaming culture and philosophy while having an engaging, infectious and "all about the guest" attitude! •Post-Secondary education in entertainment production or suitable combination of education and experience required •Ability to exceed internal and external guests' expectations through timely, effective, and service oriented communication •Box Office/Ticketing experience required •Casino Marketing experience an asset •Computer literacy in MS Office •Minimum 5-10 years of experience in the entertainment industry with relevant programming and production knowledge •Operational experience in both mid and large sized entertainment venues is a requirement •Experience in multi-venue and multi-purpose venues an asset •Highly developed negotiation skills •Consummate professional and expert communicator •Multi-lingual as asset

Management and Executive