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Director, Business Systems

Posted 3 days ago

Job Details


Job Description

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

KPMG's Information Technology Services team is looking for a Director of Business Systems - Client Service Delivery. This individual will oversee the systems used in Canada to support business services provided to clients in Audit, Tax, Enterprise, and Advisory (proprietary and custom developed).

What you will do
  • Lead the development and execution of the roadmap for Canadian business systems integrating global, regional, and local directions, working closely with business system owners and other stakeholders.
  • Oversee the growth and evolution of business systems, working with functional owners, vendors, regional and global application leads.
  • Represent the Canadian firm in planning and development of the global and regional business systems. Maintain active relationships with platform leaders.
  • Ensure appropriate IT support is provided for all business systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor)
  • Work with business system owners and ITS service teams to ensure business systems are operating efficiently and reliably, and platforms are current and secure.
  • Assist business system owners and sponsors in the development of business cases for new systems and major changes to existing ones.
  • Act as Customer Relationship Manager to our business system owners, managing an ongoing portfolio of work related to business system changes.
  • Ensure business systems meet security compliance requirements and data management standards.
  • Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems.
  • Manage spend for business systems development, operation, support, and licensing, provide annual budget requirements.
What you bring to the role
  • 10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation, and support.
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Experience in interacting with senior leadership and delegates in a relationship management role.
  • Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen.
  • Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders.
  • Advanced understanding of project management methodology
  • Superior relationship, leadership, organizational and communication skills.

Providing you with the support you need to be at your best
For more information about KPMG in Canada's Benefits and well-being, click here .

Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .

About KPMG

KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and 7,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world. KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et 7 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.


Banking & Finance

Company Size

5001-10,000 employees

Application closing date is 2024-07-13

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