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Digital Content Publishing Manager, Deloitte Global Brand

Toronto, ON
Full Time
3 days ago
Job Type:Permanent
Reference code:115962
Primary Location:Toronto, Ontario, Canada
All Available Locations:Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

Deloitte, Touche, Tohmatsu Limited (DTTL) seeks a Global Content Publishing Manager, supporting the Digital Experience Center of Excellence within the Global Brand & Marketing organization. This individual will lead a team responsible for creating and publishing core and network content to Deloitte's digital channels to include and associated social media channels. This role will serve as subject matter expert for content authoring in our Adobe system, collaborating with stakeholders, creatives, and digital strategies to bring worldclass user experiences to life on

This role will own and be accountable for ensuring all core and network content and campaigns are delivered the "last mile" - publishing and promoting across Deloitte's digital channels. An individual that can drive towards a long-term vision while ensuring the delivery of tactical requirements is highly valued. Proven experience in digital
content creation, publishing, promotion, and content and channel management is central towards this function.

Those with a strong client service orientation, technical skills, and a focus on operational excellence will thrive in this team environment.


  • Support the delivery of an optimized, omni-channel experience across Deloitte's Website, social media, and associated digital channels.
  • Drive forward the transformation of our flagship Website and branded social media channels by bringing to life world class content and experiences.
  • Oversee a team responsible for the authoring of all core and network content on and its promotion across social media channels.
  • Contribute to and manage team inputs to work in progress (WIP) reporting and publishing calendar, connecting and collaborating with team leaders weekly to ensure the on-time delivery of campaigns and content.
  • Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct.•Collaborate with product marketing, business lines, UX and
  • Search Engine Optimization peers to create world-class customer experiences through by continually evolving the underlying templates and components.
  • Serve as key liaison between staff responsible for designing page layout, content, and features and key business stakeholders and owners.
  • As needed, lead projects address bespoke experiences and/or technology requirements manifest through

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Global Brand develops tools and resources to create an exciting and engaging brand identity consistent with our core values. Our digital solutions and strategies provide best-in-class presentation for elevating brand awareness to enhance our global presence while promoting collaboration and connectivity.

Enough about us, let's talk about you

You are someone with:

  • Bachelor Degree
  • 5 years of professional experience authoring and publishing content to websites and/or social media
  • Ability to successfully balance multiple projects, tasks, and deadlines - serving as overseer, consultant, and executor within Deloitte's publishing process
  • Deep understanding and hands-on experience with Adobe Experience Manager (AEM) components and templates, web page creation and publishing
  • Understanding of enterprise social media management and publishing technologies, Sprinklr is greatly desired
  • Hands-on experience supporting a corporate Website or other large, web-based transformation project
  • Comprehensive understanding of digital marketing, approaches and issues
  • Excellent verbal and written command of the English language, secondary languages are desired
  • Good communication, facilitation, and people skills
  • Knowledge of Brightcove video platform is a plus
  • Experience and knowledge of Deloitte and/or B2B professional services is a plus

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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