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Qmed Pharmaceuticals LTD

DATA ENTRY CLERK WFH

Posted 10 days ago

Job Details

Location

Salary

dollar sign35 to 38.110 per hour (plus commission)

Job Description

•⁠ ⁠Maintaining a positive, empathetic, and professional attitude toward customers at all times.
•⁠ ⁠Responding promptly to customer inquiries.
•⁠ ⁠Communicating with customers through various channels.
•⁠ ⁠Acknowledging and resolving customer complaints.
•⁠ ⁠Knowing our products inside and out so that you can answer questions.
•⁠ ⁠Processing orders, forms, applications, and requests.
•⁠ ⁠Keeping records of customer interactions, transactions, comments, and complaints.
•⁠ ⁠Communicating and coordinating with colleagues as necessary.
•⁠ ⁠Providing feedback on the efficiency of the customer service process.
•⁠ ⁠Managing a team of junior customer service representatives.
•⁠ ⁠Ensure customer satisfaction and provide professional customer support.
•⁠ ⁠Review data for deficiencies or errors, correct any incompatibilities if possible and check output
•⁠ ⁠Research and obtain further information for incomplete documents
•⁠ ⁠Apply data program techniques and procedures.

Application closing date is 2024-11-26

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