Credit Valley Hospital - Full Time Patrol Officer

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description:
Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada's largest academically affiliated tertiary care hospitals with highly specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Position Details:
Position: Full-Time Patrol Officer

Site: Credit Valley Hospital | 2200 Eglinton Avenue West, Mississauga

Averaging Agreement : Overtime is Averaging Agreement (AA) after 88 hours

Hours: Rotating Continental (0800 - 2000 / 2000 - 0800)

Payrate: $19.19 / an hour

Posting Date: June 5th, 2025
Internal Closing Date: June 11th, 2025
External Closing Date: June 19th, 2025

Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights- Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu
Key Responsibilities:
• Patrol Hospital Grounds : Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems : Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution : De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies : Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards
Prerequisites:
• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Diploma in Justice studies/police foundations is considered an asset.
• Vulnerable Sector Check - to be completed upon hire
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Legally authorized to work in Canada
"If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute their unique strengths."

Certification Requirements (All)

Valid Certification in First Aid, CPR and AED
Valid Security Licence
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
Vulnerable Sector Check
COVID Double Vaccinated
Minimum of 1 year security experience
Proof of immunizations for TB, MMR, Varicella

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days

This is a Full-Time position 1st Shift, 3rd Shift, Weekends.

Number of Openings for this position: 1