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Rogers Communications Canada Inc.

Coordinator, Philanthropy

Location
Toronto, ON
Details
Full Time
5 days ago
Coordinator, Philanthropy

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that's exactly what we're building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million of Canadians every month!

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We're also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion - find out more at www.allinforequity.ca .

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun?If so, consider the following opportunity!

Job Description: Coordinator, Philanthropy (Full Time)

A member of Jays Care's Philanthropy Team

Effectively: September 2022

Reports to: Manager, Philanthropy

Indirectly reports to: Director, Philanthropy

Salary: $45,000 to $50,000

Position Summary:

As a member of the Philanthropy team and reporting to Manager, Philanthropy, the Coordinator, Philanthropy is responsible for supporting the retention and growth of Jays Care's annual donors from prospect research, introductory conversations and appeals to acknowledgement, stewardship activity, reporting and systems coordination. Total revenue responsibility is approximately $500,000 annually.

Responsibilities:

Donor Engagement: (65%)
  • Responsible for engaging donors who support the foundation through our donation page, Canada Helps, Jays Care customer service line, video board greetings, third party applications such as EchoAge, DonateACar and other channels as the primary point of contact with Jays Care Foundation
  • In collaboration with Finance and the Philanthropy team, responsible for supporting the development and implementation of donor engagement plans for donors who make one time gifts to the Foundation each month
  • Steward and manage the pipeline of annual donors regularly including communicating with all first time donors to Jays Care, by telephone and email, to develop deeper relationships
  • In collaboration with Specialist, Community Development Communications and Manager, Philanthropy, develop and implement regular stewardship communications for all annual donors
  • In collaboration with Volunteer Engagement leads, steward volunteers with impact communication and solicit, as appropriate
  • Identify opportunities to attract new annual donors to Jays Care including but not limited to event guests, volunteers, Season Ticket Members, Suite hosts and guests, etc.
  • In collaboration with the Manager, Philanthropy, supports the Foundation's annual campaigns such as Giving Tuesday and donor recognition activities such as National Philanthropy Day and Thankathons
  • Support the Manager and Coordinator of Events to convert event guests into individual donors to Jays Care Foundation
  • Ensure that all donors are acknowledged in a timely manner with best in class customer service
  • Respond to prospective and current donor inquiries in a timely and professional manner by telephone, email and in meetings
  • Coordinate the writing and mailing of donor letters of sympathy, congratulations, etc. and track in Salesforce


Research : (15%)
  • Support the ongoing development of a prospect pipeline by researching, identifying and qualifying prospective donors
  • Actively monitor and share philanthropic industry news, trends and best practices


Systems Coordination: (10%)
  • In collaboration with Manager, Philanthropy, develop and grow Jays Care's Annual Giving program from systems implementation to reporting using Salesforce, Artez, Canada Helps, Microsoft tools and others
  • Regularly summarize and research who has made one time gifts, lead regular Philanthropy meetings and include details and research in Salesforce
  • Maintain Salesforce database to ensure accurate and current donor information, cultivation, solicitation, acknowledgement, stewardship and recognition activity and future engagement plans


Administration: (10%)
  • Coordinate prospective and current donor meetings, including preparing meeting agendas & materials, background research and drafting Call Notices and Call Reports
  • Participate in hosting duties (game nights) and activelywork with members of the Philanthropy Team at events (Gala, Golf, Garage Sale, Broadcast Auction and others), as required. Occasional work on weekends may be required throughout the year.
  • Respond to public inquiries about fundraising initiatives in an efficient and professional manner
  • Assist with data entry and other administrative duties, as required


Qualifications
  • Up to 5 years of fundraising/ donor engagement/ customer service or similar experience would be ideal
  • Exceptional commitment to delivering excellent customer service and customer satisfaction
  • Excellent written and verbal communication skills in English
  • Exceptional attention to detail
  • Excellent organizational skills and strong ability to manage priorities
  • Ability to lead and manage projects efficiently while meeting tight deadlines
  • Demonstrated ability to be flexible, and comfort to work a fast-paced environment
  • High degree of comfort working with a cross section of people - from executive corporate leaders to custodians
  • Entrepreneurial, creative, and energetic
  • Proficient in fundraising platforms such as Artez, Classy
  • Proficient in Microsoft Office
  • Experience with Salesforce, Raiser's Edge or similar database management system
  • Strong problem-solving skills
  • Ability and willingness to work evenings, weekends and holidays


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ .

Schedule:Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location:1 Blue Jays Way (210), Toronto, ON

Travel Requirements: Up to 10%

Posting Category/Function: Project Management & Coordination

Requisition ID: 275206

Posting Notes: Rogers Sports & Media

Location:
Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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About Rogers Communications Canada Inc.

At Rogers, every day we wake up with one purpose in mind - to connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. To bring loved ones together f...

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Industry
Telecommunications
Size
10,000+ employees