What is the opportunity?
As our Commercial Account Manager Trainee, you are in a proactive, face-to-face client relationship role in RBC's Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.What will you do?Deliver value-added financial advice and solutions that are tailored to your clientsLeverage sales enabling tools, including sales planning, prospecting, and pre-call planning toolsApply a continuous-improvement approach to delivering a superior client experienceDevelop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyaltyWhat do you need to succeed?Must-haveMinimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management roleA post-secondary diploma/degree, ideally in commerce or business administration, or related experienceDemonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold callingFinancial statement review and computer modeling and analysis experienceExperience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)Nice-to-havePassion for providing quality advice and fulfilling client needsStrong interpersonal and negotiation skillsEntrepreneurial attitude and self-motivation to achieve above average resultsContinuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers .JOB SUMMARY City:
Toronto Work Hours/Week:
37.5 Work Environment:
Commercial Banking Centre Employment Type:
Permanent Career Level:
Experienced Hire/Professional Pay Type:
Salaried Required Travel (%):
N/A People Manager:
No Application Deadline:
Personal & Commercial Banking Req ID:
Sales and Marketing