You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
Paladin Security

City of Brampton - Full Time Security Dispatch Training Lead

Posted 5 days ago

Job Description


Paladin Security: Making the World a Safer and Friendlier Place because we CARE !

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Dispatch Training Lead

City: Brampton

Status: Full-Time

Pay Rate: $23.93/ an hour

Hours: Monday to Friday (1100 - 1900)

Site Description: City of Brampton

City of Brampton is a diverse, cosmopolitan, and vibrant place to be. From a population of 523,911 in 2011, Brampton is now Canada's second fastest growing and 9th largest city. Located immediately north of Lester B. Pearson International Airport, Brampton has positioned itself as a global economic contender.

The City of Brampton is looking for Security Guards. Strict but diplomatic enforcement of security is required. You will, in the course of your duties, encounter numerous situations which cannot be covered by Standing Orders, site specific security operations procedures which outlines the duties and contain property and facility information. For this reason, it is imperative that you have a proven ability to use your own initiative and judgement and can represent the City of Brampton in a firm but courteous manner.

Job Description:

Working on assigned shifts, you will work full time shifts providing proactive and reactive security training to all new and current employees of City of Brampton. You will be required to support the Team Lead and the Security Service Management Team In all areas of Training and Development. Training Leads may write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time. This position is a high-caliber position and will also include the following responsibilities:

•Ensuring Dispatchers assigned to work at the City meet the mandatory skill set required to work at the assigned location
•Ensuring Dispatchers assigned to work at the City are licensed, have the completed the required training and are in proper uniform
•Arranging and reviewing site specific training with contract security guards
•Performing random checks of guards to ensure their knowledge and performance meet City expectations
•Ensuring sufficient training hours are being allocated to various roles within City of Brampton
•Ensuring all Training Packages, Manuals and Procedures are updated accordingly
•Completing daily briefs to Security Services Management and other personnel
•Completing patrols with the use of an electronic guard tour software
•Performing other related duties assigned by the City

•Extensive Paid Industry Training
•Benefits & Other Perks
•Opportunities for Growth & Advancement

•Minimum of Four (4) years of security experience is required
•Minimum of One (1) year of supervisory experience
•A Valid Ontario Security Guard License
•A WSIB Approved First Aid / CPR Level C
•A Valid Ontario G Driver's License
•A 3 Year Clean Driver's Abstract
•Proficient in English (both oral and written)
•Vulnerable Sector Check
•COVID Double Vaccination
•Customer Service Experience

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Valid G Licence
Standard First Aid, CPR Level C
Valid Ontario Security License

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Service Manager

This is a Full-Time position 2nd Shift, Weekends.

Number of Openings for this position: 1

About Paladin Security

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.



Company Size

5001-10,000 employees

Application closing date is 2024-07-13

Interested in jobs like this?

Sign up for email alerts
Get job alerts

Work with our Featured Employers

M space man icon M
Watch now
H O T Marketing. Tips. Sauce.
Marketing On Mars Podcast Full episodes twice per month