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Change Management Specialist

Toronto, ON
Full Time
Company Overview

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story:

Department Overview

The Next Evolution of Work is changing the the way we get work done. In this role, you will provide key advisory services to Platforms and Technology Practice executives and business leaders while leading strategic change management. Your accountability for the colleague experience will be paramount.

Ready to be the change at TD?

We're an innovator and leader in the change management space. When others look to change, they look to TD for inspiration and results. Across the bank, we're fast-tracking digital and agile culture transformation. Our legendary customer experience continues to guide us as we deliver groundbreaking projects and experiences.

Want to be where the action is? Strategic change management is a valued and evolving discipline at TD, ready to take the organization and your career, to new heights.

Want to shape the future? This is a strong and connected enterprise-wide change management community where you'll feel connected and challenged. You'll be busy, but never bored and your real passion for change will reap lasting rewards.

See yourself shoulder to shoulder with enterprise leaders and industry influencers? We do too. This is a role where you're at the table, on industry panels and in your element. We support think time, planning and the value of connecting with peers, leaders and outside networks.

There's a big appetite to raise the bar in this role. Change at TD is evolving and influencing at a rapid pace and we're looking for visionaries, just like you to be this change.

Job Description

About this Role

Are you recognized as a seasoned change professional who can easily grasp complex organizational change and its broader, related areas to effectively lead and collaborate well with colleagues and teams? Can you lead the end-to-end delivery of change management activities throughout the lifecycle of moderately complex initiatives / programs / projects that can have impacts across specific business segments or at the enterprise level? If you seek a role that provides key advisory services to executives and business leaders, while governing strategic and complex organizational change management at TD, we're looking for you.

As a Change Manager in Platforms and Technology , you will:

•Be a key player in the transformation of colleagues and leaders in the Next Evolution of Work journey
•Diagnose colleagues and leader readiness in adopting the news ways of working in a product based, agile environment
•Conduct team check-ins to ensure change is sustained
•Lead a change management strategy that covers all impacted functions and teams
•Support and build a collaborative, trusting and safe environment, while helping to surface/remove constraints, structure effective retrospective and promoting creativity within the team
•Support the enablement of an environment where failures represent learning opportunities
•Communicate difficult concepts, converting information into compelling business context and advice
•Work directly with your business owner/sponsor to identify change metrics
•Conduct important analysis to make recommendations, assess effectiveness and mitigate risk
•Engage appropriate partners and collaborate across TD to drive successful change
•Be the change - a brand ambassador for change, your business and the bank, internally and externally


What can you bring to TD? Get our attention with your professional credentials and personal accomplishments and note these other key attributes we value:

•Undergraduate degree
•Relevant Change Management accreditations
•Seven (7) or more years of related experience
•Advanced knowledge of change management principles, industry standards and methodologies, project management, organizational practices and business transformation
•Ability to act as change management lead for high risk and regulatory projects
•Knowledge of risk management environment, standards and regulations
•Skill in using software tools, applications (MS Office), JIRA, Confluence, data analysis methods and reporting techniques
•Ability to negotiate and influence
•Ability to communicate clearly, confidently and effectively in both oral and written form
•Ability to work collaboratively, build relationships, succeed in a team and work independently
•Ability to exercise good judgement in making decisions
•Ability to analyze, research, organize and prioritize work and meet multiple deadlines
•Ability to handle confidential information with discretion
•Experience working in an Agile delivery is an asset



At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Management and Executive