Pickering Casino Resort & Casino Ajax seeking part -time Cage Cashiers!
Don't miss the opportunity to join One Toronto Gaming's Pickering Casino Resort / Casino Ajax Cage & Coin team!
Pickering Casino Resort / Casino Ajax is seeking dynamic individuals with a drive to succeed, strong guest relations and energetic; responsibilities of this role will align with the position of Cage Cashier. Successful candidates may be scheduled to work at both our Pickering Casino Resort and/or Ajax Casino locations.
Under the general direction of the Cage & Coin Manager, this position is responsible for demonstrating exceptional customer service, while accurately managing the care, control, transfer, and balancing of financial assets at the gaming site. You will be on the front lines handling cash and voucher transactions with patrons directly, as well as in the main bank helping your internal customers. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures. Above all else, management must lead by example to create Great Experiences and Memories for all guests and colleagues!The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company's vision, mission and values:
•Provide friendly, courteous efficient service to guests by handling financial transactions with the utmost skill and integrity •Handle cash and voucher transactions with patrons directly, as well as in the main bank helping your internal customers •Manage, control, transfer and balance financial assets •Accurately exchange gaming coins and tokens for cash and vice versa •Perform cash verification, detect any counterfeit bills and/or gaming coins/tokens •Redeem foreign currencies for CAD and/or gaming coins/tokens using accurate exchange rates •Complete regular transactional logs accordingly •Effectively resolve all Guest complaints and comments regarding transactions/exchanges and work collaboratively with Cage & Coin Managers and Supervisors to ensure a smooth and efficient Guest experience •Comply with the Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures •Perform other duties as assigned my management. Successful applicants will demonstrate the following qualifications:
•Completion of a secondary school diploma •1+ years of experience in customer service and handling cash (preferably large volumes) •Strong knowledge of cash, foreign currency and other settlement types •Working knowledge of computer software, and ability to learn new software and systems •Strong mathematical aptitude, ability to work within a confined space, and have good hand-eye coordination •Ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment. •Excellent communication, multi-tasking, organizational, teamwork and analytical skills •The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario •Acquire and maintain an Ontario Smart Serve certification Pickering Casino Resort & Casino Ajax candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?Application Process:
Submit your resume and internal job application to firstname.lastname@example.org
by June 15, 2021.
We will only
be accepting applications electronically - hardcopy applications will not
be accepted. Please indicate the position title(s) and job posting number(s) on the subject line.
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process