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Business Analyst I - TELUS Health

Toronto, ON
Full Time
2 days ago

Position Overview:

This client facing role of Business Analyst I is required in a fast paced team environment where we are managing multiple projects and client requirements on an ongoing basis. The successful candidate must be a strong creative and analytical thinker with strong documentation and planning skills and enjoy daily interaction with external clients.

    •Provide relevant, comprehensive responses to client inquiries and requests •Work with the other business analysts to design simple solutions in order to solve complex business problems •Implement approved solutions according timelines •Gather and document business requirements •Actively participate in project team meetings •Define, recommend and build opportunities to automate existing systems processes •Participate at regular Client Support meetings •Support Card Production activities and implementations as assigned by Card Production Lead


Required Knowledge:
    •Knowledge of claim adjudication principles - Pharmacy Benefit Management experience is an asset •Proven ability to collect requirements and document business processes and client requirements •Excellent interpersonal and communications skills •Data analysis and reporting

Required Skills & Abilities:
    •Strong written and verbal communication skills •Highly developed personal planning and organisational skills •Demonstrated ability to adapt quickly to change •Strong analytical problem identification, and problem solving skills •Strong customer focus •Experience analysing and reporting on performance and utilisation data •Capable and willing learner who proactively researches solutions to business challenges •Working knowledge of MS suite of applications (e.g. Excel, Visio, MS Access, Powerpoint) •Fluent in French an asset

Required Professional Designation/Certification:
    •University Degree or related College Diploma in Health Science, Computer Science or Business/Commerce

Required Experience:
    •2-3 years in comparable role •1-2 years client facing experience •Previous Pharmacy Benefit Management experience an asset

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Health Care