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RBC

Branch Manager

RBC
Location
Toronto, ON
Details
Full Time
2 days ago
What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
  • Ensure high employee engagement through recruiting, talent management, development, and career planning
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports


  • What do you need to succeed?

    Must-have
  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
  • Minimum 3 years in a people management role
  • Entrepreneurial business acquisition mindset
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access


  • Nice-to-have
  • Experience in both business and personal banking


  • What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Financial strength and strong brand to support your goals


  • Join our Talent Community
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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers .

    JOB SUMMARY
    City: GTA
    Address: GTA
    Work Hours/Week: 37.5
    Work Environment: Branch
    Employment Type: Permanent
    Career Level: Experienced Hire/Professional
    Pay Type: Salaried
    Required Travel (%): 0-25
    Exempt/Non-Exempt: N/A
    People Manager: Yes
    Application Deadline: 10/31/2020
    Platform: Personal & Commercial Banking
    Req ID: 215317
    Ad Code(s):
    Category
    Sales and Marketing
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    About RBC

    At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re ...

    Read More
    Industry
    Banking & Finance
    Size
    10,000+ employees