What is the opportunity?
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.What will you do?Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experienceDeliver results and support new client acquisitions through multiple channels, including your own team and local partnersLead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share Ensure high employee engagement through recruiting, talent management, development, and career planningCoach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usageTake appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reportsWhat do you need to succeed?Must-haveMutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 yearsCompleted an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start dateMinimum 3 years in a people management roleEntrepreneurial business acquisition mindsetAbility to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access Nice-to-haveExperience in both business and personal bankingWhat's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFinancial strength and strong brand to support your goalsJoin our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .JOB SUMMARY City:
1020 Ottawa Street North Work Hours/Week:
37.5 Work Environment:
Branch Employment Type:
Permanent Career Level:
People Manager Pay Type:
Salaried Required Travel (%):
N/A People Manager:
Yes Application Deadline:
Personal & Commercial Banking Req ID:
Sales and Marketing