You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Bilingual Account Associate (Ottawa)

Ottawa, ON
Full Time
7 days ago
Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team

Do you have a passion for sales performance excellence and for creating exceptional customer experiences?

At TELUS, we're looking for accomplished professionals who are obsessed with exceeding customer expectations and surpassing targets. As part of the Sales team within the TELUS Enterprise Solutions, you are part of a premiere sales culture, consulting on our customers' business, and successfully achieving business goals. As part TELUS Enterprise Solutions, you represent the TELUS brand, values and promise.

Here's the impact you'll make and what we'll accomplish together

The primary focus of the position is growth and retention of Enterprise accounts nationally, while maintaining high levels of customer satisfaction by collaborating with the account team to drive real and long standing business value. In this role, you will champion TELUS inside of customer organizations and advocate for the customer inside of TELUS.

Here's how

    •Prime for responding to client procurement process •Identify opportunities and pass leads to Sales Executives and executives •Develops, RFPs, quotes, statement of work (SoW), and delivers proposals •Consult and recommend TELUS solutions which align with the client's needs •Support accurate and timely forecast, funnel hygiene, target/objective updates •Engage the client and collaborate with the Sales Executive •Supports the Sales Team to manage account coverage •Maintain relationship at D-level


You're the missing piece of the puzzle

You are likely in a similar sales operations or support position today, with knowledge of public sector business, including federal accounts.
    •Strong customer focus and customer advocate who takes accountability •Experience with public procurement process •Strong RFP knowledge and experience •1-2 years of sales experience and/or 3-5 years of sales support experience •Strategic integrated thinker, ability to connect the dots on what we are doing, and why we are doing it and action •Understands corporate structure and creates and supports relationships crossing lines of business and lines of management •Effective Communicator: Ability to build rapport, ask questions to understand, and follows the lead of the sales executive to arrive at positive outcomes •Grit-Energy and Drive: Able to bounce back and approach each set-back as an opportunity •Given the nature of our contractual agreements, the following items are required:
      •Ability to achieve Government of Canada Security Clearance •Bilingual: French-English
    •Demonstrated knowledge on TELUS products and services
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Sales and Marketing